Dot.
Effective date 2026.10.01

Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations, and responsibilities of the Company and users, the conditions of use, and other necessary matters in relation to the use of the dot application and related services (the "Service") operated by OWEAV Inc. (the "Company").

Article 2 (Definitions)

  1. "Service" means the dot application and website provided by the Company and all associated services, including matching, chat, community, verification, and paid services.
  2. "Member" means a person who has agreed to these Terms and the required consents, completed the registration process set by the Company, and thereby entered into a service agreement.
  3. "Account" means the unit of use created for each member in order to identify the member and manage use of the Service.
  4. "Content" means all photos, profiles, posts, comments, messages, and other information that a member registers, writes, or transmits on the Service.
  5. "Paid Service" means a subscription, feature, or digital content that the Company provides for a fee.
  6. "FACE verification" means the feature by which the Company confirms, through the procedure it has established, whether a member matches their profile photo, for purposes such as preventing photo misappropriation and impersonation.
  7. Terms not defined in these Terms follow applicable law, the Privacy Policy, the Location-Based Services Terms, and the guidance provided within the Service.

Article 3 (Posting, Effect, and Amendment of the Terms)

  1. These Terms take effect when a member agrees to them and completes the registration process set by the Company.
  2. The Company posts these Terms on the Service or on the Company website so that members can review their contents easily.
  3. The Company may amend these Terms within the limits of applicable law.
  4. Where the Company amends these Terms, it will as a rule give notice of the effective date and the principal changes from 7 days before that date. Where a change is unfavourable to members or otherwise material, the Company will as a rule give notice from 30 days before the effective date, or provide separate notice by electronic means such as email or push notification.
  5. A member who does not agree to the amended Terms may stop using the Service and terminate the service agreement.
  6. Where a change does not require separate consent under applicable law, a member who continues to use the Service after the effective date, following lawful notice of the change by the Company, may be deemed to have agreed to the amended Terms. Where separate consent is required, the Company obtains consent in accordance with applicable law.

Article 4 (Service Agreement and Eligibility)

  1. The service agreement is formed when a user agrees to these Terms and the required consents, completes the registration process set by the Company, and the Company accepts the application.
  2. dot is a service for adult queer women aged 19 or older.
  3. The Company may confirm a member's identity, adult status, and eligibility to join the Service through verification procedures set by the Company, such as mobile identity verification (via the PASS app or SMS) or passport and identity card verification.
  4. Members must provide their own accurate information during registration and verification, and must not use another person's name, verification credentials, or photos.
  5. The Company may refuse registration, or restrict or terminate use after registration, in any of the following cases.
    • The person is under 19 years of age
    • The person does not meet the eligibility criteria set by the Company
    • The person has used another person's name or verification credentials
    • The person has provided false or deceptive information
    • The person was previously restricted for a serious violation of these Terms or operating policies
    • The person uses the Service for purposes inconsistent with its intent, such as joint registration by a mixed-gender couple or seeking a third partner
    • It is confirmed that the person intends to use the Service for unlawful or improper purposes
    • There is any other ground for refusing acceptance under applicable law or these Terms
  6. The Company may restrict registration or the use of certain features to the extent reasonably necessary for the operation and safety of the Service.

Article 5 (Account and Verification)

  1. As a rule, a member must use only their own account and must not transfer, lend, share, or pledge their account to another person.
  2. Members are responsible for the safe management of their account and verification credentials.
  3. A member who becomes aware of account misappropriation or unauthorized use by a third party must notify the Company without delay and follow the Company's guidance.
  4. Where fraudulent use, impersonation, duplicate registration, account misappropriation, or conduct that threatens the safety of the Service is suspected, the Company may require additional identity verification or restrict certain features.
  5. FACE verification is an optional feature intended to prevent photo misappropriation and improve profile trustworthiness.
  6. A verification mark within the Service means that the member completed the verification procedure set by the Company at that point in time. It does not mean that the Company guarantees the member's current identity, all profile information, personality, intentions, conduct, or future trustworthiness.

Article 6 (Contents of the Service)

The Company may provide members with the following services.

  • Creating and browsing profiles
  • Recommending members based on profile, interests, location, usage settings, and similar factors
  • Matching through LIKE and mutual LIKE
  • 1:1 chat between matched members
  • dot messages, which convey an interest in connecting together with a message before matching
  • An anonymous community where members can write posts and comments
  • Recommendation of nearby members and display of approximate distance using location information
  • Hide contacts, which reduces the chance of encountering acquaintances based on the member's contacts
  • Features that improve safety and trust, such as FACE verification
  • User protection features such as reporting and blocking
  • Paid subscription services such as Dot. Premium
  • Any other service the Company develops or provides through partnerships

Specific matters regarding the use and protection of location information follow the separate Location-Based Services Terms.

Article 7 (Provision, Change, and Suspension of the Service)

  1. Absent special circumstances, the Company endeavours to provide the Service continuously.
  2. The Company may change, or temporarily restrict or suspend, all or part of the Service in any of the following cases.
    • Inspection, replacement, repair, or failure of equipment
    • Failure of a third-party service such as a telecommunications network, cloud provider, app marketplace, or verification provider
    • Where necessary for the stability or security of the Service or the protection of users
    • Where normal provision is difficult, for example due to a sharp increase in service usage
    • Where necessary under applicable law or an order of a government authority
    • Force majeure such as a natural disaster, war, or national emergency
    • Any other substantial operational or technical reason
  3. Where a change or suspension that materially affects members is planned, the Company will give advance notice to the extent practicable. In urgent cases or cases difficult to foresee, notice may be given afterwards.
  4. The Company may change the features, screens, design, and conditions of use of the Service to the extent operationally necessary.
  5. With respect to the change or discontinuation of features provided free of charge, the Company may not provide separate compensation, except where applicable law provides otherwise or where the Company acted intentionally or with gross negligence.

Article 8 (Paid Services and Payment)

  1. The Company may provide paid subscription services such as Dot. Premium, or other paid features.
  2. Before payment, the Company displays the price, period of use, principal benefits, whether the subscription renews automatically, and other material conditions of use on the Service screen.
  3. Paid services may be purchased through the in-app purchase methods provided by app marketplaces such as the Apple App Store and Google Play.
  4. A recurring subscription may renew automatically and be charged in accordance with the policies of the relevant app marketplace and the subscription conditions the member selected, until the member cancels.
  5. A recurring subscription can be changed or cancelled in the account settings of the relevant app marketplace.
  6. Deleting your Service account or the application may not automatically cancel a recurring subscription in the app marketplace. A member who does not wish to be charged further must cancel the subscription separately in that app marketplace.
  7. The Company may change the price or conditions of use of paid services, for example following a change in law or in app marketplace policy, and will give advance notice where necessary.

Article 9 (Withdrawal of Subscription, Refunds, and Overpayments)

  1. A member may request withdrawal of subscription, rescission or termination of the contract, or a refund in relation to a paid service, within the scope and period provided by applicable law.
  2. Withdrawal of subscription may be restricted where a statutory ground for restriction applies, such as where the provision of digital content or a service has already begun. Where required by applicable law, the Company displays such a restriction before payment.
  3. Where the contents of a paid service differ from the labelling or advertising, or the contract is performed differently from its terms, a member may request withdrawal of subscription or other necessary measures within the period provided by applicable law.
  4. Where an overpayment is confirmed, such as a duplicate payment or a payment exceeding the amount actually payable due to a system error, the Company will refund it or take other necessary measures in accordance with applicable law and the procedures of the relevant app marketplace.
  5. Refunds and payment cancellations for purchases made through the Apple App Store or Google Play may be processed through the refund procedures of that app marketplace.
  6. The Company may restrict refunds or take necessary measures, to the extent permitted by applicable law, in relation to payments made by improper means, through misappropriation of a payment method, or in circumvention of the Service's usage policies.
  7. Nothing in this Article limits a member's rights to withdrawal of subscription, refund, or damages guaranteed under applicable law.

Article 10 (Member Obligations and Prohibited Conduct)

Members must comply with applicable law, these Terms, the Community Guidelines, and the operating policies announced by the Company, and must not engage in any of the following conduct.

  • Misappropriating another person's name, photos, social accounts, account, or verification credentials, or impersonating another person
  • Creating a false or deceptive profile or information
  • Sharing, transferring, or lending an account to another person, or using multiple accounts by abnormal means
  • Unwanted sexual advances, repeated contact, harassment, threats, or stalking
  • Hate, discrimination, outing, or infringement of another person's personal information or privacy
  • Saving, copying, photographing, sharing, or distributing another member's photos, profile, conversations, or personal information without permission
  • Prostitution, fraud, illegal transactions, illegal content, or other unlawful conduct
  • Advertising, promotion, sales, spam, or commercial activity not approved by the Company
  • Filing false reports or abusing the reporting or blocking features
  • Collecting member information or content, or accessing the Service, by abnormal means such as automated programs, bots, crawlers, or scripts
  • Circumventing, reverse-engineering, or tampering with the Service's security, verification, usage limits, payment, or paid features
  • Placing an excessive load on servers or networks, or otherwise interfering with the operation of the Service
  • Impersonating the Company or its employees or operators, or spreading false information
  • Infringing another person's copyright, portrait rights, trademark rights, right to reputation, or other rights
  • Any other conduct contrary to applicable law, these Terms, operating policies, or the purpose of the Service

Where a member's violation causes damage to the Company, the Company may claim damages from that member in accordance with applicable law.

Article 11 (Member Content and Infringement of Rights)

  1. Copyright and other rights in content that a member writes or registers on the Service belong to that member or the rightful owner.
  2. Members permit the Company to store, reproduce, transmit, display, and technically convert their content to the extent necessary to provide and operate the Service. This does not mean that ownership of member content is transferred to the Company beyond the scope necessary to provide the Service.
  3. Members must hold the rights necessary for the content they register and must not infringe another person's copyright, portrait rights, personal information, or other rights.
  4. The Company may restrict visibility, apply temporary measures, or delete content that it reasonably determines violates applicable law, these Terms, or operating policies, or infringes the rights of other users.
  5. A person whose rights have been infringed may request deletion of a posting or other necessary measures at .
  6. Where it is unclear whether rights have been infringed, or a dispute between the parties is anticipated, the Company may temporarily restrict access to the content in accordance with applicable law.
  7. Even if a member deletes their account, chat messages already delivered to other members, conversations in which other members took part, and community posts and comments may remain to the extent necessary for the other party's usage records or the normal operation of the Service. In such cases, the deleted member's profile information may not be displayed, or may be shown as a withdrawn user.

Article 12 (Content Review and Safety Management)

  1. To the extent necessary for the safe operation of the Service, the detection of impersonation, unlawful conduct, and violations of these Terms, the handling of reports, and the protection of users, the Company may review content within the Service, such as profiles and community postings, by automated means or by review by staff.
  2. 1:1 chat between members is treated as private conversation as a rule. However, the Company may review the relevant conversation to the extent necessary in the following cases.
    • Where a member has reported the conversation or the other party
    • Where it is necessary to confirm a safety incident, crime, fraud, or serious violation of these Terms
    • Where it is necessary to handle a dispute or a customer support request
    • Where it is necessary under applicable law or a lawful request by an investigative or administrative authority
  3. The Company endeavours to limit any review under this Article to the minimum necessary to achieve the purpose.
  4. Specific matters regarding the processing of personal information follow the Privacy Policy.

Article 13 (Information and Advertising)

  1. In connection with the operation of the Service, the Company may display information such as advertisements, promotions, and events of the Company or third parties within the Service.
  2. Where a member has consented to receive marketing information, the Company may send information about services, events, benefits, and promotions by electronic means such as email, app push notification, and SMS.
  3. The Company obtains the consent required for receiving marketing information in accordance with applicable law, and obtains any additional consent required for particular time periods or transmission methods.
  4. Members may at any time refuse to receive marketing information or withdraw their prior consent through the notification and marketing settings in the app or by a method provided by the Company. The Company gives effect to that decision in accordance with applicable law.
  5. Use of the Service is not affected where a member does not consent to receive marketing information or withdraws that consent.
  6. Regardless of whether a member has consented to receive marketing information, the Company may send the following information.
    • Notices necessary for identity verification, sign-in, or security
    • Transaction information relating to payments, subscriptions, and contracts
    • Notices necessary for user protection, such as reports, enforcement measures, and account status
    • Information that materially affects use of the Service, such as changes to the Terms or policies or service failures
    • Responses to matters a member has raised through customer support
  7. Where a member moves to a service provided by a third party through an advertisement or external link within the Service, that service is provided under the responsibility of the third party. Unless the Company acted intentionally or negligently, the Company does not guarantee the quality, safety, legality, or accuracy of a third party's services, goods, or content.

Article 14 (Reporting, Blocking, and Use Restrictions)

The Company has no tolerance for objectionable content or abusive users. Such content is removed as soon as it is identified, and the responsible user is restricted or ejected from the service. Reports are reviewed within 24 hours.

  1. Members may report or block other members from profiles, chats, the community, and elsewhere.
  2. Where a report is received or a violation of these Terms or operating policies is confirmed, the Company may take the following measures, taking into account the nature, severity, and repetition of the matter and its impact on user safety.
    • Warning
    • Deletion of content or restriction of its visibility
    • Restriction of the use of certain features
    • Temporary suspension of use of the Service
    • Permanent restriction of use and termination of the service agreement
  3. Where urgent measures are necessary to protect the safety of other users or prevent crime or the spread of harm, the Company may restrict use first without prior notice and provide notice afterwards.
  4. To prevent re-registration by serious abusers, the Company may retain and use the necessary information within the scope and period set out in applicable law and the Privacy Policy.
  5. Members may request a review of the Company's enforcement measures through customer support.
  6. The fact that use has been restricted or the agreement terminated does not in itself exclude a member's rights under applicable law, such as a refund of paid services.

Article 15 (Termination of the Agreement and Account Deletion)

  1. Members may request account deletion at any time through the app or a method provided by the Company.
  2. When a deletion request is received, use of the Service and profile visibility stop, and a 7-day grace period applies from the date of the request.
  3. Members may request account recovery through customer support within the grace period.
  4. When the grace period ends, the service agreement terminates and personal information is deleted or anonymized, except for information that must be retained separately under applicable law or the Privacy Policy.
  5. Messages already delivered to other members and posts and comments written by the member may remain to the extent necessary to maintain other members' usage records and the conversation and posting records within the Service.
  6. Account deletion may not automatically cancel a recurring subscription on the Apple App Store or Google Play, so members must cancel the subscription separately in the app marketplace where necessary.
  7. Specific standards for the deletion and retention of personal information and content follow the Privacy Policy and the Account Deletion Guide.

Article 16 (Personal Information and Location Information)

  1. The Company protects members' personal information in accordance with applicable law.
  2. Specific matters such as the collection, use, retention, destruction, outsourcing, and overseas transfer of personal information follow the Privacy Policy and the related consents.
  3. Matters regarding the collection, use, retention, and destruction of personal location information and members' rights follow the separate Location-Based Services Terms.
  4. The Company does not use members' personal information or location information at its discretion beyond the scope necessary to provide the Service.

Article 17 (Company Obligations, Limitation of Liability, and Damages)

  1. The Company makes reasonable efforts to comply with applicable law and these Terms and to provide a stable service.
  2. The Company does not warrant that the Service will always be provided without interruption or that no errors or failures will occur.
  3. The Company does not warrant the truthfulness, accuracy, completeness, or currency of profiles or postings written by members or of information provided by other members. Where the Company has directly verified a particular item, the scope of that verification is as separately described by the Company.
  4. Verification provided by the Company, such as FACE verification and identity verification, means confirmation according to the procedures and technical standards set by the Company at that point in time. It does not guarantee a member's character, intentions, trustworthiness, actual relationship status, future conduct, or offline safety.
  5. The Company provides a platform for connecting members and is not a party to romantic relationships, dating, conversations, monetary transactions, offline meetings between members, or conduct occurring outside the Service. As a rule, disputes and damages arising from conduct between members, or between a member and a third party, are the responsibility of the parties to that conduct.
  6. The Company is not liable where the Service cannot be provided or damage arises due to any of the following causes, unless the Company acted intentionally or negligently.
    • Force majeure such as a natural disaster, war, or national emergency
    • Failure of a telecommunications provider, cloud provider, app marketplace, verification body, or other external service
    • Problems with a member's device, network, account, or security management
    • A member providing inaccurate information or failing to update necessary information
    • Conduct beyond the Company's reasonable control, such as unlawful access to servers by a third party or the distribution of malicious programs
    • Violations of these Terms or applicable law by a member or a third party
  7. The Company does not warrant the reliability, accuracy, safety, or legality of member content included in the Service, external links, or information, goods, or services provided by third parties, and is not liable for resulting damage unless the Company acted intentionally or negligently.
  8. In relation to services or features provided free of charge, the Company may not be liable for damage incurred by members, to the extent permitted by applicable law, unless the Company acted intentionally or with gross negligence.
  9. To the extent permitted by law, and unless the Company acted intentionally or with gross negligence, the Company is not liable for indirect, special, or consequential damage or loss of anticipated profits arising in connection with use of the Service.
  10. Where a member causes damage to the Company by violating applicable law or these Terms, the member must compensate the Company for that damage to the extent attributable to them.
  11. Nothing in this Article is to be construed as excluding or limiting the Company's liability arising from its intent or gross negligence, or any right of a member that cannot be limited under applicable law.

Article 18 (Governing Law and Dispute Resolution)

  1. These Terms and matters relating to use of the Service are interpreted in accordance with the laws of the Republic of Korea.
  2. Where a dispute arises between the Company and a member, both parties will consult in good faith to resolve it amicably.
  3. A dispute that is not resolved through consultation may be submitted for mediation to a dispute mediation body under applicable law.
  4. Where litigation is brought in relation to a dispute between the Company and a member, the competent court is the court determined under applicable law, including the Civil Procedure Act.

Addendum

These Terms take effect on 1 October 2026.